Meet The Team

The Response Innovation Lab is designed to enable innovation in the aftermath of a disaster. The aim is to deploy the first lab into a disaster response by the start of 2017. In order to achieve this, and to ensure a ‘lean’ start-up approach, a small group of agencies and people are driving the concept forward.


Jennifer has extensive experience in humanitarian programming having led World Vision’s Nepal Earthquake Response and held leadership roles in the Philippines Typhoon Haiyan response, Haiti earthquake and work in West, East and Southern Africa and Palestine. Her disaster response career has spanned management, strategy development, resourcing, implementation and preparedness. Jennifer has a master’s degree in international development and worked on emergency responses across more than 15 countries. Jennifer is particularly interested in progressing the humanitarian sector to relieve suffering and build communities back better.


RIL Director
Dan McClure

Dan is the Innovation Design Lead for ThoughtWorks, a global technology and innovation consultancy, where he drives efforts to develop innovation practices with the potential to create disruptive systemic change. He has spent 30 years leading innovation initiatives and advising creative change agents in both the humanitarian and commercial sectors. Dan has published articles on the challenges associated with scaling innovations and advises on a number of programs supporting the scaling of humanitarian initiatives. His article, “Missing Middle”, with Ian Gray which discusses the innovation lifecycle, and has been presented at humanitarian conferences, was contributed to the World Humanitarian Summit.


ThoughtWorks – Innovation Design Lead

Ian has nearly 20 years experience in the humanitarian sector, with many years in senior leadership positions. Ian is a consultant, advising clients in the private and third sectors in strategy, innovation and strategic partnering. He has supported and led a number of humanitarian innovations and carried out reviews and evaluations on innovation processes and products. Ian researches, writes and speaks on innovation in the humanitarian sector and has co-authored published papers. Ian holds an Master of Arts with Honors, Master of Sciences in Economics and a Master of Business Administration.


Gray Dot Catalyst

Daniel is the founder and CEO of More than Shelters which aims to push creative technologies and methods to their limits to scale for social impact. More than Shelters is one of the leading European social enterprises to incorporate cutting edge product design, social design and ecosystem design into the humanitarian context. The company was received awards from the government of Germany and leading foundations such as the ZEIT Stiftung and the BMW Foundation. Daniel has worked with deprived communities across all continents on innovative projects. Prior to his involvement in innovation, he was an artist working in art, architecture, design and urban planning with his work was exhibited and published worldwide. Daniel taught social design at the Academy of Fine Arts in Hamburg.


More than Shelters

Steve has 25 years’ experience with World Vision spanning program management, organisational development, leadership building and finance. He was lead for World Vision’s Global Rapid Response Team which manages large scale emergency responses worldwide, and project managed the organisation’s emergency management system guide. For more than a decade Steve worked in emergency response and development in Mozambique, Angola, South Africa, and the US before managing a regional (4 country) consortium of NGOs in Southern Africa in development relief. Steve has a Graduate Diploma in Innovative Service Management and is currently Operations Director for World Vision’s Pacific region.


World Vision

Jonathan is an entrepreneur, author and anthropologist. He co-founded and directed ‘Impact Hub’ which provides physical spaces in over 80 cities around the world offering access to events, knowledge, investment and tools to help start and grow social enterprises. Jonathan has launched ventures with partners ranging from the UK Cabinet Office, Guardian Media Group and Tate Modern to UNICEF and peace entrepreneurs in Afghanistan.



Joe is an Associate at The Policy Lab, where he leads research portfolios on humanitarian technologies and innovation. He's helped develop innovation strategies for major humanitarian organisations and partnerships including the Global Alliance for Humanitarian Innovation (GAHI) and Global Humanitarian Lab (GHL) initiatives. Joe has supported several major disaster response simulations and digitally-based crisis mapping deployments in South Sudan and Nepal as well as the Ebola response. Joe’s research has been published with the UNHCR, The Brookings Institute, ALNAP, The Boston Globe, Harvard University's Institute for Global Law and Policy, and the Weatherhead Center for International Affairs.



Deborah is a member of George Washington University’s Initiative for Disaster Resilience and Humanitarian Affairs’s program team and Program Director for the Disaster Resilience Leadership global program. She also serves as the Director of Resilience for the ResilientAfrica Network and is based in Uganda. Deborah previously worked in emergency management in New York City's Department of Health and Mental Hygiene. In this position she developed curriculum and training for responses to emergency events and led a team in evaluating all emergency incidents. Deborah is a board member for @ThinkIT Limited, and is a founding member of Africa Women in Tech and actively participates in innovation networks across sub-Saharan Africa.


Program Director, The George Washington University

Robin is the Programme, Change and Knowledge Manager for the General Directorate of MSF Operational Center in Brussels where his mandate is to ‘increase the chances for intra-preneurs, ideators, and disruptors to succeed and progress from idea to outcome.’ After starting work with MSF in 2003, Robin spent several years in the field in Logistics and Tuberculosis Infection Control before working on logistics training in Belgium.


Médecins sans Frontières

James is a global innovation adviser at Oxfam. Previously he managed Oxfam’s programmes in the Middle East and was responsible for humanitarian and development programmes including the Syria Crisis Response start up, resilience work in Yemen, economic justice in Palestine and gender programs. Prior to joining Oxfam, James was the International Director for Progressio, a UK-based INGO, focusing on sustainable livelihoods, climate change, civil society and governance. James has a Masters of Business Administration.



Sam is the Deputy Humanitarian Director at Relief International where her work covers both global initiatives including cash institutionalization and emergency preparedness planning as well as direct operational and strategic support to Relief International’s country programmes in Asia, Africa and the Middle East. Prior to joining Relief International, Sam worked for Save the Children International in several emergency responses in the Middle East, the Philippines and Ukraine. While being based in London, Sam travels to Relief International’s country programs frequently. Her professional interests include scaling and collaborating on cash transfer programming, innovation and women’s leadership.


Relief International

Max is the Humanitarian Program Quality and Development Director for Save the Children US where he oversees the application of the organisation’s quality standards in humanitarian program implementation. The role also leads the humanitarian monitoring, evaluation and learning as well as disaster risk reduction and resilience teams. He has experience across strategic planning, emergency preparedness, program monitoring and coordinating emergency responses. Max has also held senior positions with UNICEF in Madagascar and Palladium Group, AIDSRelief and Catholic Relief Services in the Caribbean.


Save the Children

Rhonda is a senior marketing and communications professional with experience in both INGO and corporate sectors. Having worked extensively in strategy creation and execution, she has a deep understanding of how to maximise limited resources and create distinct messages to motivate action. Rhonda’s work has taken her to the Middle East and across Asia including the Philippines where she managed communications for World Vision’s Typhoon Haiyan Response.


Meaningful Communications

“Successful innovation is not a single breakthrough. It is not a sprint. It is not an event for the solo runner. Successful innovation is a team sport, it’s a relay race.”