Data Collection Tools

The tools below give you more information on how to conduct an interview, how to do a focus group discussion, how to run an observation or how to undertake a survey.  You don’t need these tools to use our toolkits, but if you don’t have experience in undertaking data collection then these tools will help you do it better.

Observe “normal” and “extreme” examples of user behavior.

Interview individual users, stakeholders, or experts.

Conduct in-depth discussions with groups of users.

Survey users to understand their needs and priorities.